Dear Distributors and Customers,

Recently, we have received some inquiries regarding utilizing other filters manufactured by other companies for our Leveluk Series of Kangen Water™ machines. Our water filters are exclusively manufactured for our Leveluk series in our Osaka, Japan factory, which is authorized to manufacture medical equipment by the Japanese Ministry of Health, Labor and Welfare.  These filters are then exclusively distributed by the Enagic Group only. We have never certified any other factory or company to manufacture our water filters or out-sourced the filter production. In such case as a malfunction occurs to the machine or the presence of impurities in the water is detected without using our specialty filter, we will not assure either the quality or the warranty. Please ensure that you use our specialty, genuine filters which have the Enagic Logo on top in order to produce the highest quality KANGEN WATER™.

Sincerely,

Enagic USA, Inc.